No heat? We answer, 24/7.

A furnace that fails at 2am in January is not an inconvenience, it is a safety problem. Besties HVAC Solutions offers true 24/7 emergency heating and cooling service across the Denver metro, with no-heat calls prioritized and pricing explained on the phone before a technician is dispatched.

Our emergency technicians are the same EPA-certified, background-checked and insured team that handles our daytime work, and they arrive with the parts that fail most often in cold weather.

What counts as an HVAC emergency

• No heat when outdoor temperatures are near or below freezing
• Infants, older adults or anyone medically vulnerable in a home without heat or cooling
• Risk of frozen pipes in a home, rental or vacant property
• A furnace that repeatedly locks out or shuts off in a cold snap
• No cooling during extreme heat for vulnerable occupants
• Commercial or multifamily systems serving tenants, residents or critical spaces

If you smell gas or a carbon monoxide alarm sounds, leave the building immediately and call Xcel Energy or 911 from outside. Do not operate switches or the thermostat. Call us after the utility has made the home safe.

Quick checks while you wait

Some no-heat calls have simple causes. Before we arrive, check that the thermostat is set to heat with fresh batteries, the furnace power switch and breaker are on, the furnace door is fully closed, and the filter is not clogged. On high-efficiency furnaces, look outside for the two PVC pipes and clear any snow or ice from them. Please avoid resetting the furnace over and over, because repeated lockouts can point to a safety issue.

To protect pipes, open cabinet doors under sinks on outside walls, let faucets drip, and use space heaters only with safe clearances and never unattended.

Why Denver emergencies cluster in cold snaps

Arctic fronts can drop the metro from mild to below zero in a day. Furnaces that have been limping along with a weak igniter, dirty flame sensor, tired inducer motor or partially blocked vent all fail at once when they have to run nonstop. At altitude, a furnace that was never set up correctly is under even more stress. That is why we recommend a fall tune-up, and why Comfort Club members get front-of-line priority when the cold arrives.

Clear pricing, even at 2am

Our standard diagnostic is a flat $149, waived when you approve the repair and free for Comfort Club members. Any after-hours or holiday rate is explained on the phone before we dispatch, never after. Once we diagnose, you receive a written repair price to approve before work begins. If a repair is not safe or sensible, we will make the home safe, explain options, and provide a free replacement estimate.

Emergency service for properties and rentals

For property managers, landlords and owners of vacant or seasonal homes, a heating failure can mean frozen pipes and water damage within hours. We respond to emergency calls for rentals, multifamily communities and commercial buildings, and we can set up access instructions, lockbox procedures and approval limits in advance through a service agreement. That way a technician can act immediately and you receive a clear report and photos afterward.

What emergency HVAC service typically costs in Denver

Typical range, exact quote after diagnosis. Repair work carries a $250 minimum.

Included with every visit

• A real person answers and triages your call
• Pricing explained before dispatch
• Safety checks including carbon monoxide testing
• Common cold-weather parts on the truck
• Written price before repairs begin
• Free replacement estimate if a repair is not sensible

Want priority service and free diagnostics all year? See Comfort Club maintenance plans, or contact us with questions.